We did a little research and found that the law is relatively sketchy on this point.  We have found lots of legislation but it all boils down to what is written on the tenancy agreement.

We telephoned Lewisham Homes and asked them if they had an overall policy but they told us that each building they represent has a different tenancy agreement and each tenant would need to refer to their own agreement. They also told us that any overall policy would be the responsibility of Lewisham Council.

Lewisham Council’s Environmental services told us that, generally, if the problem affects the whole building the landlord would expect to finance pest control for each tenant.  If it occurs in only one flat in a building they would expect the tenant to pay. 

They referred us to their associated Lewisham council webpage which gives lots of advice and information about dealing with such a problem on a practical level, and their charges. Tel: 020 8314 7171.  They also repeated that although they do vary, referring to one’s tenancy agreement would clarify the position. We then talked to the British Pest Control Association, tel: 01332 294  288 who again gave lots of information about where to go to eradicate the problem but not regarding who is responsible.

We did find some facts on line, and finally the Citizens’ Advice offered a list of questions that, if answered, could add some clarity.  They asked: whether there's anything about it in your tenancy agreement; whether your home was infested before you moved in; if the problem is being caused or made worse by disrepair; if something that you've done or haven't done has led to the problem. 

For more information either telephone them on 0844 826 9691 (a premium phone number) or access their website.

Maureen B